Reservation Policy

We understand that sometimes you need to change your schedule. However, your appointment time is allocated totally to you. So out of consideration for our therapists here for your treatment, and for other clients who have missed out on an appointment, we kindly ask that you provide a minimum of 48 hours notice where possible if you wish to change or cancel an appointment. A 50% fee will be charged for missed appointments or those changed with less than 24 hours notice.

Long appointments will require a deposit, credit card number and expiry date or gift voucher number to secure the booking.

What if I'm late for an appointment?

If another client immediately follows your appointment, unfortunately your treatment time will be adjusted so as not to delay the next client.

Synergy Beauty Therapy appreciates your understanding.